Order Placement and Acceptance
- Formation of Contract: A contract is formed when you place an order on our website and we accept it. Acceptance is generally communicated by us either through email or by shipping the products to you.
- Order Accuracy: We reserve the right to cancel any order that contains errors or inaccuracies, including but not limited to pricing errors.
Payment Methods and Processing
- Accepted Payments: We accept credit cards and PayPal
- Payment Security: We use industry-standard security measures to protect your payment information.
Shipping and Delivery
- Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- Delivery Times: We estimate delivery times based on the shipping method you select and the distance to your location. Please note that delivery times may be subject to delays due to unforeseen circumstances.
- Damaged or Lost Packages: If your package arrives damaged or is lost, please contact us within +216 9335111 days of receipt to report the issue.
Returns and Refunds
- Eligibility for Returns: You may return eligible products within 20 days of receipt. Products must be in their original condition, unused, and with all tags attached.
- Return Process: To initiate a return, please contact our customer service team. We will provide you with a return authorization number and instructions on how to return the product.
- Refunds: Refunds will be issued to the original method of payment. Shipping costs are generally non-refundable, unless the return is due to our error.
Intellectual Property Rights
- Ownership: All content on our website, including but not limited to text, images, and logos, is protected by copyright and other intellectual property laws.
- Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal use only. You may not reproduce, modify, distribute, or otherwise use our content for commercial purposes.
Limitation of Liability
- No Warranties: We make no warranties, express or implied, regarding the products or services offered on our website.
- Liability: In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.