Processing Your Order
All orders are processed within 1 business day of receiving your order. Orders placed on weekends or holidays will be processed on the next business day. We strive to fulfill orders as quickly as possible.
Shipping Rates
The shipping options available for your location will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive an email notification with your tracking information. You can track the progress of your shipment using the tracking link provided. If you encounter any issues with tracking your order, feel free to contact our support team at contact@babydollstuff.com
Delivery Issues
If you haven’t received your order within the estimated delivery time, please contact us at [insert contact email/phone number]. If an item is lost or damaged in transit, we will work with the shipping carrier to resolve the issue. Please report any damaged or missing items within [insert timeframe, e.g., 7 days] of receiving your package.
Change of Address
If you need to update your shipping address, please contact us immediately at contact@babydollstuff.com. Once an order is shipped, we cannot change the delivery address, and any additional re-shipping fees will be the customer’s responsibility.
Shipping Delays
While we strive to meet delivery estimates, unforeseen circumstances such as weather events, pandemics, or carrier issues may cause delays. We appreciate your understanding and patience during such situations.